How long does it take to get setup with credit card processing?
The turnaround time can vary from company to company, however in most cases we can have a merchant up and running within 1-2 business days.
When are funds usually placed into my business checking account?
The typical time period is 2 business days. However, we do offer next day funding to merchant’s who meet certain credit qualifications.
What Type of Customer Support Does SCMS offer?
Smart Card Merchant Services offers 24/7 technical support 365 days per year to all of our merchants. In addition to our 24/7 Tech Support we have a Customer Support Center located in Phoenix, AZ & Chicago, IL which can assist you from 9 am – 7 pm EST.
What kinds of credit card processing solutions are available?
There are a wide range of solutions for all types of businesses. We can accommodate almost any business who wants to accept credit cards. Some of the most popular types of merchant accounts are:
- Retail Merchants
- Mail/Phone Orders
- Internet E-Commerce
- Wireless Solutions
- Check Conversion and Guarantee
- Specialty Merchants who require specialized solutions such as inventory management, customer database management, automatic recurring billing, etc
- Plus Much More…
What kind of transaction reporting is available for my merchant account?
All SCMS merchants will receive monthly merchant statements as well as access to our online transaction reporting system.
What is Interchange and do you offer Interchange Plus Pricing (also known as Cost Plus Pricing)?
Interchange is the rate/fees set by the credit card networks (Visa/MasterCard/Discover/AMEX). Interchange fees have a complex pricing structure. It is based on the card brand, regions or jurisdictions, the type of credit or debit card, the type and size of the accepting merchant, and the type of transaction. These can be considered wholesale costs to process credit and debit cards. Many providers of merchant accounts including the larger banks will often take these interchange fees and bundle them into two to four different tiers and mark up the rates for the merchants. Their type of Tiered or Retail processing is considered the more expensive way to process since many merchants are not taking advantage of the true cost of the various charges set by the card brands. YES WE OFFER INTERCHANGE PLUS PRICING TO ALL QUALIFIED MERCHANTS!